Fitbit charge 3 troubleshooting update#
Fitbit charge 3 troubleshooting android#

Fitbit charge 3 troubleshooting update#

If you’re unable to update the Fitbit tracker using the Fitbit app, use Fitbit Connect to update it, or vice versa.

Make sure you have a reliable internet connection, or the update will fail if the connection suddenly drops.Charge your Fitbit and make sure battery life is at least 50 percent or more.If the Fitbit won’t update, here are a few tips on what to do: Once updated, you’ll get a notification that your Fitbit is already up to date. If an update is available, the Fitbit tracker will update automatically. If prompted, sign in to your Fitbit account.On an iPhone, select Settings > Bluetooth and toggle the switch to turn the feature on.If Bluetooth is disabled, the device won’t connect to your smartphone, but you can quickly turn it on from your device’s settings.

Your Fitbit syncs data via Bluetooth to your smartphone.

Fitbit charge 3 troubleshooting android#

Sign into a different device and try to sync your Fitbit tracker.Įnable Bluetooth on Your iPhone or Android Device.This prevents conflict for the tracker, as the Fitbit tries to connect to multiple devices simultaneously. Sync your Fitbit to one device at a time.Ensure your WiFi and Bluetooth are not enabled simultaneously otherwise, it can prevent your Fitbit from syncing.Check whether your smartphone has a WiFi or cellular data connection.Make sure your Fitbit device software and your smartphone’s software are both up to date.

Check whether the Fitbit app is compatible with your device otherwise, it won’t work properly.Restarting won’t delete any of your data except for notifications. There are different steps for restarting different Fitbit models, but generally, it involves placing the Fitbit in the charger and pressing the side button for about 10 seconds until it restarts. Restart your Fitbit to make sure it’s working properly.If the device wasn’t charged, place it on its charger for about 30 minutes before checking if it will sync again. Fitbit trackers usually have long battery life, but it’s easy to forget to charge it every day or so, especially if you leave it in your pocket or bag. Before moving to the specific troubleshooting steps for your iPhone or Android device, here are a few essential things you can try: